Friday 18 August 2017

SMRT and the MRT Breakdowns: Get your act together, this is 2017.

I refer to the following article in light of the recent MRT incidents and stuff that I really should write in this blog of Paul's Tech Insights.

http://www.jeraldinephneah.com/singapore-mrt-breakdown/

It's not Computer Related, but in a way still Tech because of the systems involved in this government operated transport system. This is such a well written article questioning the reliability of the SMRT transport system. What the writer wrote got it absolutely spot-on.

 For myself, the plus side is I like taking the train, I like the system itself; I think it's pretty damn awesome but never like the breakdowns and the recent frequencies that it does.

After a few years of constant breakdowns and disruptions, it is time for SMRT to have a huge reality check. After all the price hikes and us commuters have to fork, we expect any bugs to be mostly ironed out, reliability back to where it should be. There's no excuse to leave themselves in denial of all this.

 For many, especially for #2 point Jeraldine highlighted, the MRT just can't afford to break down on people that doesn't have any other transport option whether the bus stop is so ulu, or change here change there on the bus....The public is just so dependant and needs to rely on it to run safely and fuss free as much as possible.

C'mon, it's 2017 now, and the system is well over 35 years old. And so many incidents of breakdowns and by now surely sensible protocols should have been thought up by now to avoid breakdown issues or accident issues.

This morning's breakdown was significant because it was taking place on an Exam day. The thing is MOE took SO LONG to post their reassurances that no penalties will be taken against them. And SMRT took SO LONG to deploy measures and stuff. Clearly, never learning from their past breakdowns and there's no more excuses anymore that just leave a bad taste in everybody's mouths. And from all the photos whenever a train breaks, SMRT's Crowd Control SUCKS, tell ya plain.

You know whenever you play for a concert or gig and it acts like a rehearsal to make the next one better. Every breakdown is a rehearsal for the following but not only it didn't improve, it just got worse.

But what about those without Facebook I wonder?
And what about the students too man? Entering the state of increasing Kanchiong-ness if you will when, the train breaks on a pivotal date. Who would want to take the exam in a mental state like this?
And what about logistics for both invigilators and students alike? 

Think about that. Any responsibilities from their affected results lies completely with SMRT because MOE within their capacity to be fair, cannot do anything about transport issues, cause' they ain't the root cause of the disruption chain.

No student should ever have to go through such an ordeal.

Speaking of accidents, look at the recent LRT incident where a man, I know drunk but then still..., got ran over not once, but twice. Whatever safety measures there is pretty much non-existent and no plans down the pipeline to make this line safer for commuters. Ridiculous! Furthermore, Not long ago, two workers got slammed by the MRT earlier. I don't see why in 2017, things like this still happen.

SMRT, you better get your act together. I wanna emphasise again, this is 2017, we should look towards much higher reliability in terms of way less or even no more breakdowns especially in the thick of moments. And less accidents, please. We also don't want any waste of life caused by safety lapses, do we?